CLIENT SITUATION
A leading online fashion store approached Golden Apple for expert consultations on the omnichannel solutions space. They were seeking experts from service providers as well as retailers/brands who heavily rely on omnichannel solutions and would help them gain deep knowledge on the omnichannel environment (connecting the online and offline environment, e.g. buy online pick-up in store, ship from store etc.), i.e. for retailers in the fashion and beauty segment.
- INDUSTRY – Retail
- DEADLINE – 2 Weeks
GOLDEN APPLE DWC SOLUTION
Golden Apple’s team worked quickly and efficiently to set up the screening questions alongside the client and source and vet the most adequate experts on both angles. The assigned project manager and the in house recruiting team were able to custom recruit and onboard relevant experts with recent and relevant experience within the first week.
Examples of experts they were able to connect with through Golden Apple:
– Former Senior Vice President at a renowned American clothing company.
– Former Senior Account Manager and Senior Consultant at a multinational textile manufacturing and distribution company.
The client was able to gain new perspectives and insights and a deep understanding of the leading players within Click & Collect, Ship from Store, Online Return In store, In store Ordering as well as the impact and reasonable price for omnichannel solutions.
CLIENT FEEDBACK
“Thanks for pushing hard on those expert profiles, our team has been able to gain a lot of important insights through the interviews!”